Pros
Creative Talent, Incredible Culture, Career Transforming Experiences, Meaningful Work, Incredible Benefits
Cons
Tenure is not celebrated by the company as a whole and no measures are taken to offer incentive to reach longer tenure. In 2023 they easily laid off individuals with significant tenure and disbanded teams with little plan for how the work would be absorbed. The impact on remaining employee morale is yet to be fully realized as it became obvious even high performers were expendible. They embodied a remote culture during Covid but have since started forcing return to office and only list jobs as hybrid which forces new talent to live within driving distance of an office and reduces where they can recruit from. While they are now a large corporation, they are still very scrappy in how the approach system architecture documentation. Everything resides within individual employee One Drives or Google Docs. Every new project requires rehashing basic foundational information because documentation is not centralized or structured in a way it can be simply updated and re-used. Minimum viable product deliverables fall short of satisfactory and resources are not retained to improve and iterate. Instead resources are shifted to entirely new features that will also be released in less than satisfactory functionality. Internal teams suffer the most from this approach as the tools they use to support members and customers are even more inefficient than the product features they have to help troubleshoot and fix.