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Limelight Health

Is this your company?

The Emperor Has No Clothes... - Anonymous employee Limelight Health Employee Review

1.0
27 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees. Hard working, honest human beings.

Cons

Despite the CEOs claims of “it being a wonderful place to work”, I disagree. Don’t get me wrong, most of the employees at Limelight are honest, hardworking human beings and this company have potential. However, it’s limited by the CEOs lack of professional experience and narrow business skill set. He is not a bad person and at one time was probably the right guy for the job; however, the current demands of the business far exceed his leadership and management competencies. To his credit, he’s an adept fundraiser/business promoter; but, raising money/sitting on industry panel discussions and actually leading/managing an experienced team that consistently generates results requires very different skills. General insecurities and lack of trust (for himself and those around him) prevent him from seeing things objectively and those with differing opinions are generally dismissed. Maybe this explains the high turn over in the past 2+ years, especially in the last 12-months. To further complicate an almost non-existent culture, he freely admits to being a subpar communicator and this weakness permeates the organization in many dysfunctional ways. Poor expectation setting, often making and then breaking commitments without warning or discussion (with employees & customers!), giving directives to employees without conferring or notifying their immediate manager (causing confusion/conflict between manager and employee), telling very different versions of a story (depending on his audience), blaming others for his mistakes or miscommunication, leading with passive-aggressive behavior because he’s unskilled at giving direct feedback and dealing with any type of conflict. To sum it up; The Peter Principle applies here. Until he is replaced (or steps down) with a skilled/competent CEO, seek work somewhere else. There are many great start-ups and tech companies in the Silicon Valley/Bay Area, many former Limelighters are now thriving at these organizations.

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Limelight Health Response
7y
Thank you for your feedback. I’m proud and honored to lead the Limelight Health team that works hard every day to build a successful company. A few metrics in response to your concerns: For the last three years, we’ve doubled our revenue each year while keeping costs under budget. We just closed a wildly successful Series C funding round, raising more than $33.5 M. Lastly, since our founding 5 years ago, we’ve hired more than 140 people while keeping voluntary turnover at just 11%. Success also requires principles and values. At Limelight Health, we try hard every day to follow our cultural values. One of our tenets is “Humility and Awareness”, which we try to emulate by truly listening and learning from those around us. Another cultural value is the Japanese term “Kaizen”, which reminds us to seek continuous improvement in all we do. As you know, building a company is a bit like jumping off a cliff in the dark, blindfolded, on a stormy night, and then putting together a plane as you are falling. Sometimes the pressures and fast pace of a successful startup company lead to misunderstandings and we regret that you and Limelight Health parted ways. But know that we thank you for your contributions to the company and will listen and try to learn from your comments. If you ever want to talk, please reach out to me directly and I would be happy to talk through your concerns. I wish you all the best and continued success.

Explore other reviews about Limelight Health

5.0
20 Feb 2023
Recommend
CEO approval
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Pros

Great culture Team worked collaboratively

Cons

Could have been more focused in early days

5.0
23 Aug 2019
Recommend
CEO approval
Business outlook

Pros

One of the many reasons I love working at Limelight Health is the opportunity for extended learning and professional development. Limelight has always been keen on making sure their employees have the tools to succeed and are setup to promote from within. I have utmost respect for the people that make up the Limelight Health leadership team. They are humble, caring, respectful, listen to their employees and above all else bring a ton of invaluable experience and leadership to the company. The flexibility at Limelight is unparalleled. You have the freedom to work from anywhere in the nation, and in some cases the world. As long as you get your work done and use your best judgment, the paid time off policy is in the employee's favor and is very much respected amongst team members if you decide to go off the grid. I have been doing it for 5 years now. Limelight Health Values: Do Good, Grit, Own it, Kaizen, Humility and Awareness

Cons

To me, the unpredictability of a startup is what makes working at one fun. There is guaranteed pivoting, strategic updates every 6 months, role changes and tons of new hires. This all makes being a part of the Limelight team anything but mundane, but at the same time can be seen as a negative. The biggest pain point I’d say, something that is known and currently being addressed, is realistic goal setting and project scope. Of course, this is something that comes naturally when building a company from the ground up, but an issue nonetheless.

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