Love working at a place where family is not just a buzzword. - Product Specialist Lightspeed Employee Review

5.0
9 Jun 2017
Recommend
CEO approval
Business outlook

Pros

I started working here only a year ago, but from the beginning I've felt very welcome, everyone was always talking about the "lightspeed family", at first I thought "yeah right, that's what every company says" but after this year I have experienced the welcoming, supporting, and very dynamic atmosphere that is Lightspeed. I was also very amazed at what lengths we sometimes go through for our customers, as a very customer oriented person, this really amazed me.

Cons

The workload can be high sometimes, but this is always addressed and very well rewarded. I'm genuinely having trouble coming up with cons. Sometimes the coffee machine runs out of beans & it sometimes completely shuts down... but that's about it.

avatar
Lightspeed Response
8y
Thank you so much for your positive review. When we ask our employees what they like most about working here, they almost always say the people. Our people are our greatest asset and we work hard to make sure our environment is supportive, fun and rewarding. You’re right, the workload can be high. With our position as a leader in the industry, and the rapid growth we’re experiencing, we all know we’re going to be part of something special – and that’s the most exciting part! Thanks again for your review, and contribution to Lightspeed.

Explore other reviews about Lightspeed

5.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

avatar
Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All