Easy & Stress free - Customer Service Representative Light & Wonder Employee Review

3.0
7 Sept 2025
Recommend
CEO approval
Business outlook

Pros

As a customer service representative, I felt that my coworkers and supervisors were always helpful and nice.

Cons

Outdated training materials and lack of feedback. I never had any performance reviews in the short time I worked here; which may be a good thing for some, but I felt I would've been a better customer rep if I had gotten regular feedback

Explore other reviews about Light & Wonder

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good, challenging projects to work on.

Cons

Deadlines can be somewhat unrealistic.

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Lots of work. Good people and decent company. Old Reno building, very lackluster, not much of cohesiveness and it was like people were still more remote, than in the office. Decent managers and co-workers.

Cons

Seemed like hundreds of constant gaming license apps and renewals all the time. I wasn't really getting the training on the installs and upgrades, bit of a learning curve.

See reviews by: Helpful|Rating|Date|All