Pros
Not one thing good about this company.
Cons
My experience here started off okay, but everything changed about five months in. I was promised a different position, but when I tried to pursue it, they refused to let me transition. ALL the directors and owner are cliquey (ran by married couples btw) and if you do or say something they do not like they will “ice” you out and make it so that you would quit (multiple people have experienced this). The workplace culture is toxic. Departments constantly blame each other when things go wrong, and the overall vibe is very much "look out for yourself." In meetings, directors openly talk badly about one another if one of them aren’t there, and they’ll even call you out for tasks that aren’t your responsibility. Employee turnover is through the roof, people quit every month, and very few stay for more than a year. There’s a reason for this: the way employees are treated is terrible. They constantly hire new people to replace those who leave, but they never address the root issues. Management says one thing and does another. For example, they claimed that if you finish all your tasks for the week, you can use any extra hours however you want since we’re salaried employees. But not long after, they sent out an email stating everyone must meet 40 hours a week. If you can’t finish your tasks during regular hours, they expect you to work overtime. Multiple meetings were held where they implied we should wake up earlier or work late to get everything done, despite overloading everyone with tasks in the first place. If you’re overworked and try to discuss it with management, don’t expect support. Their response is always the same, “Just get it done.” As for pay raises? Forget about it. Bonuses that they promote at the end of the year? Nonexistent. Instead of fairly compensating employees, they hold meetings to lecture you about finances, even saying things like, “If you have to eat peanut butter and jelly sandwiches every day, that’s what you have to do.” Keep in mind, this is a medical spa business that makes significant revenue from clients. They’ll claim you can learn so much here, but on my first day, no one taught me anything. They expect you to figure it all out on your own. The owner loves to emphasize, “We’re not corporate,” but that just means no real benefits either, no 401(k), only minimal medical benefits (the bare minimum), and just one sick day for the entire year. The biggest red flag? Their constant use of the word “family.” Don’t be fooled. They don’t care about you unless you’re directly benefiting them. As for all the glowing reviews online? They’re likely written by management to cover up the truth