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      Lifetouch

      Part of Shutterfly

      Engaged employer

      Lifetouch reviews

      Review of Lifetouch from a Former Employee - Customer Service Representative, Sales Support Specialist III Lifetouch Employee Review

      3.0
      10 Feb 2016
      Customer service representative, sales support specialist iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent products, high standard of customer service, friendly work environment, great team mindset. Seasonal work that allows weeks of down time. Generous recognition for employee excellence.

      Cons

      Lack of timely communication regarding significant changes to employee schedules; lack of communication regarding significant changes to operations, and abbreviated schedules that still require a 5-day work week. Recognition programs and event tend to focus on photographers rather than entire staff.

      Explore other reviews about Lifetouch

      5.0
      30 Jan 2026
      District sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Quality of life. Schedule Flexibility

      Cons

      Lots of travel and requires lots of micro managing

      avatar
      Lifetouch Response
      2mo
      Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
      1.0
      4 Jun 2026
      Account specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers were always friendly and great to work with. Insurance was great.

      Cons

      Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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