Almost One Year Out and Still Processing- My Story - Central Team Leader Life.Church Employee Review

3.0
24 Mar 2023
Recommend
CEO approval
Business outlook

Pros

I joined the LC team in March of 2019 as a team member on their previous HR team. The role I was in was an HR Partner and I quickly progressed while on staff into the role I had when I left the team last summer as a CTL of Benefits, which became a new team shortly after I started separate from HR that I was given to create and lead. I felt my hard work and passion for the team members on staff was recognized, not by my immediate leader but by the rest of the organization. The benefits package was designed to pour into the team and their families in a way ministry salaries do not, while also recognizing the locations across the country. I had a unique opportunity of being able to talk to our team members and their families every day and that was extremely life giving. My role itself included building and leading the team, strategically redesigning the benefits package, educating team members on changes and how to best use their benefits, walking through Covid and everything that came with that to keep our church open and free resources flowing, births, miscarriages, deaths of team members, terminations and retirements, new hires coming on, traveling to almost every LC location in 8 months to set up Direct Primary Care, speaking at Family Reunion on retirement, and even addressing our organization on a mandatory live broadcast about the open enrollment changes coming with my CGL and DLT. Everything about that role was a dream come true. The perfect job where I pictured myself never leaving. I loved leading. I loved the way God used me to give back and felt closer to Him while on staff than I had ever felt. I felt I was in exactly the right place. There are some amazing leaders at Life.Church. You will grow faster than ever before. You will be met with challenges daily and overcome them in ways you never thought possible. Your team becomes your family and your prayer warriors. There are so many people working for LC all over the country that you will be in awe of how God is using them.

Cons

Within a few weeks on staff while in the HR role my leader was fired due to to poor leadership, decisions or lack thereof, and frequent absence. I took it in stride and saw the opportunity to help fill a gap, which put me under new leadership that was extremely toxic and what I could see the reason for the previous leader stepping off the team. I believe there were at least 7-9 terminations on the Staff Operations Group in the short span I was on staff due to leader I had. I was treated as a threat my entire time on staff, which made my working relationship with my leader difficult. In the beginning, I thought that this was something that no one saw and with how much I cared about Life.Church and the employees I knew I had to say something even if it ended in termination. What I unfortunately realized is that everyone knew and accepted it. I was told on several occasions that peers of this leader and even higher were aware of how toxic the environment was. I was advised to challenge this leadership and was met with gaslighting and even worse. This type of leadership where someone is looking for ways to get rid of you and tells you that or the most common saying in my one on ones which was "I have enough to get rid of you, if I wanted to..." caused everything to spin out. I became unhealthy and poured even more of myself into my work as a mom of toddlers, not my family. My marriage was not in the best shape when I came onto the team but that became the target for my leader to attack, my achilleas heal. I would go into one on ones trying desperately to seek wisdom or show what we were working on as a team and was met with questions about my personal life and assumptions that were not accurate. I often left believing the narrative I was told about my own personal life. When my ex-husband filed for divorce he was interviewed by my leader and a DLT member without my knowledge or consent. I was told directly after that interview that they would allow me to stay on staff as an exception, while rumors went wild with the personal information leaked by my leader. A few weeks later I put my notice in with DLT and made it very clear why I could not work under that leadership. It will go down as one of the most heartbreaking conversations of my life with the person I loved and respected the most while on the team and one of the hardest things I have had to do. I am now almost a year out and I am still hearing rumors of what people believe happened or were told about my exit by leadership. I loved my church before I came on staff, and I love my church now. I have a hard time walking back into the physical location of church and separating the immense hurt. I am flooded with memories both beautiful ones of lives changed and feeling the Holy Spirit so clearly moving in a room to memories of sitting at my leader's desk where I would leave in tears and anxiety attacks. The people that I was told loved me "unconditionally" no longer speak to me. I believe in restoration and know that this was a unique situation, but how unique is it for this leader.

avatar
Life.Church Response
3y
We’re genuinely thankful for your feedback. We’re sorry during your tenure at Life.Church your experience was not as good as it could have been. What you shared does not reflect the heart of our church or our leaders. Our leadership team reads all of the reviews and takes them to heart. If you are interested in sharing more about your experience, please email ctlhumanresources@life.church as we'd love to connect with you.

Explore other reviews about Life.Church

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a mission centric workplace God is uniquely using to model what a healthy large church can be. Projects are unique and feedback and new ideas are listened to and processed. The talent that is attracted is diverse and passionate about the mission. Leadership is theologically conservative and knows that the preaching of sin and repentance are necessary Holy Spirit-led convictions which continue to lead thousands annually at Life.Church towards the salvation Jesus brings. Multiple touch points through the year for staff appreciation including the big Family Reunion. Benefits are the best you'll get working at a church. Leadership is accessible for a convo if you're not a jerk. Hard work is rewarded, sometimes slowly. You're cared about as a person made in the image of God, and as much as an employer can be expected to, they work to make sure you are supported personally going beyond the standard benefits if needed and approved by your leader. Working here asks more of your personal and family life than a non church job, and I think it should.

Cons

Some teams with high effectiveness are under-staffed and over evaluated. Some teams with low effectiveness are over-staffed and under evaluated. Biblical education and ministerial qualification upholding is thin, sometimes out of an abundance of worry to take a stance, or bias of leadership culture over pastoral qualifications that are outlined in Gods word. This should be the biggest long term red-flag for the health of the church. Some central staffers get entitled and forget what our pastors at campuses actually endure and provide for our church every week. The central team talent needed to build the next generation of the church inevitably has to have pay scales that closer compete with enterprise companies. Great leaders who should be promoted hit their cap because 1) of tenured leaders whose career no longer depends on performance, or 2) fixed org structures leadership doesn't want to touch.

4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

I love serving at my church through the role of pastor. Caring for people who take time out of their busy day to serve God through LC is a privilege. Life.Church has great benefits (401K Match & insurance) too.

Cons

Culture varies wildly from campus to campus so you could have very different experiences depending where you land. The job is much more task driven than you would expect or were told. You are often asked to do things that are outside of your job description. If you think of it more as you are here to fully serve the church in any capacity they ask and you'll do great.

See reviews by: Helpful|Rating|Date|All