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Liberty Mutual Insurance

Engaged employer

Toxic and worst company I’ve ever worked for - Commercial Underwriter Liberty Mutual Insurance Employee Review

1.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

FTO & benefits. Pension, but that’s going away.

Cons

Unrealistic metrics and expectations, unmanageable territories/workload, toxic coworkers and management, constant changes, too many meetings, constant stress, anxiety and layoffs, and favoritism. Agents like their underwriters but don’t trust Liberty Mutual. High turnover!! Can’t reach HR and too much reliance on AI or ChatGPT. Underwriters can’t even underwrite, and there’s too much unclear messaging.

Explore other reviews about Liberty Mutual Insurance

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good growth, flexibility, compensation fairly

Cons

In office requirements (2 days a week)

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work is all remote for the adjusters

Cons

High workload, high volume, unsupportive management, expectations to work way more than 40 hours

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