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Liberty Mutual Insurance

Engaged employer

New leadership refusing to acknowledge and listen to concerned employees - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
18 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In years past I have felt respected and like Liberty cared about it’s employees - this is sadly going away with new leadership.

Cons

With the changing of senior leadership comes the sad reality that Liberty no longer cares or puts employees first. There have been several changes rolled out that have caused concern among employees who care and love this company - Senior Leadership has refused to acknowledge the conversation and is forcing policies that are illogical and will be detrimental to employee productivity, well being, and overall moral. I expect there will be a mass resignation coming to Liberty in the next few weeks.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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