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Liberty Mutual Insurance

Engaged employer

not recommended - Claims Adjuster Liberty Mutual Insurance Employee Review

1.0
21 Nov 2022
Recommend
CEO approval
Business outlook

Pros

pay is ok, benefits are ok

Cons

heavily overworked, poor management, some managers have no adjusting experience within the company, unrealistic metrics

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Liberty Mutual Insurance Response
3y
We appreciate you spending some time writing down your thoughts. Feedback about management helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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