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Liberty Mutual Insurance

Engaged employer

Moving on in NY - Claim Specialist Liberty Mutual Insurance Employee Review

2.0
20 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Medical benefits were very satisfactory, and coworkers were competent. Flexible time off was well organized and adequate. Claims resources were more than adequate.

Cons

Communication from management down to the claims floor was disappointing. Work levels and expectations of management are unrealistic and demoralizing.

Explore other reviews about Liberty Mutual Insurance

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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