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Liberty Mutual Insurance

Engaged employer

constant reorgs and layoffs - Help Desk Analyst Liberty Mutual Insurance Employee Review

2.0
27 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Company pays pretty well and decent benefits. Flexible work from home arrangements.

Cons

Constant reorgs, layoffs, and replacing employees with offshore contractors. Why pay above average and then turn around and layoff workers to save money.? All this is done despite being highly profitable. Next month, Seattle help desk, myself included, are getting replaced by mostly new reps in Plano that will start at the bottom of the pay scale. Every year Agile or some other corporate methodology is used as an excuse to layoff employees. Last year, about 800 IT workers in Dover were laid off. Very low morale as most employees understand their job is not 100% safe.

Explore other reviews about Liberty Mutual Insurance

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I like that we get to use a lot of cutting edge tools.

Cons

The job title does not match what you do day to day.

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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