employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Liberty rewards hard work. - Quality Assurance Specialist Liberty Mutual Insurance Employee Review

4.0
5 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual has a very good corporate culture. We constantly have parties and contests to reward our employees for providing excellent service to our customers. The company makes sure that if you work hard you are rewarded for your efforts.

Cons

I am sure it happens in every job, but I'd say the worst thing about working here is istening to fellow employees complain about custoimers all day. Liberty Mutual is also very lenient with employee discipline. The company gives it employees several chances to turn themselves around and works very hard to make sure that the employees are satisfied. However, I feel too much time is spent trying to satisfy employees that are not working up to their potential in the first place.

Explore other reviews about Liberty Mutual Insurance

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great benfits that start day 1

Cons

Nothing at the time i worked there

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

See reviews by: Helpful|Rating|Date|All