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Liberty Mutual Insurance

Engaged employer

Great team and benefits, but senior management struggles - Senior Claims Specialist Liberty Mutual Insurance Employee Review

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

Explore other reviews about Liberty Mutual Insurance

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good growth, flexibility, compensation fairly

Cons

In office requirements (2 days a week)

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Compensation and benefits were competitive.

Cons

Unclear goals, excessive meetings, shifting priorities, weak leadership, limited growth opportunities, and unclear performance expectations.

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