Very chaotic and toxic - Customer Operations Representative Liberis Employee Review

- Excellent executive team with a shared vision - Comradely culture - Huge career potential, with fast progression the norm for top performers - Won't be out-competed on benefits for employees - Offers employees the chance to shape an industry still in its infancy

- Can be chaotic. To thrive at Liberis, you need to be able to thrive in ambiguity.

Smart and supportive colleagues, strong learning environment, and good exposure to underwriting and fintech operations. The role gives you real responsibility and helps build commercial judgment quickly. There are opportunities to develop skills, work with interesting merchants, and gain experience in a fast-moving business.

The pace can be demanding, and workloads can feel heavy during busy periods. Priorities can shift quickly, which sometimes creates pressure and makes it harder to maintain balance. Some processes could be more streamlined, and communication across teams can occasionally be inconsistent.