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Lemonade Insurance

Is this your company?

Well that changed fast - CX Specialist Lemonade Insurance Employee Review

3.0
4 Jun 2022
Recommend
CEO approval
Business outlook

Pros

They pay for your license The benefit package Little gifts and gift cards Some team leads are great Easy to contact anyone in the company The customers

Cons

The leadership style of Lemonade has done a complete 180. The transparency I experienced when I first started is totally gone. The empathy for employees, gone. I can’t believe how they treated the 52 employees they laid off and I can’t believe how they treated the rest of that got to keep our jobs. Doubled our workload and no pay change. We are understaffed in a lot of departments. It’s not a horrible place to work just not as good as when I first started. You’ll need to watch your back because they will fire you with no notice. Also the pay is low but they will try to convince you it’s not.

Explore other reviews about Lemonade Insurance

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company/culture, great people, great exam support. Surrounded by the cream of the crop in the insurance and insurtech world. interesting and dynamic work. A nice bonus is you will learn how to code here, it's non negotiable.

Cons

No formal rotational programs. Work can get get overwhelming during exam season (maybe not a unique thing to this company). No bonuses, just equity.

3.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I started there it was amazing. Lots of flexibility, good pay, great benefits, and fantastic people to collaborate with. It was a real startup culture.

Cons

Once they started hiring old hats from entrenched and archaic insurance companies to be senior leaders the tone changed. Almost overnight it became just like the institutional insurance companies where you can be stabbed in the back at any moment and you’re only valued if senior leaders can see your work product. If you don’t have regular interactions with them or pat yourself on the back often you are as good as gone.

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