Pros
The pay is decent, although lower than what a counselor could make. Master's level and licensed counselors are required. MFLCs who work in schools only get paid when school is in session so do not receive pay during conference days, winter break, spring break and summer break which lowers the actual pay received for the year. The MFLC position is embedded in schools and military bases/posts so there is complete confidentiality for people/students who access services. Therefore, there is no clinical notes and no written records.
Cons
They invented the procedures and processes for MFLCs on the fly and things changed constantly. The MFLCs they brought on board were already in positions around the west half of the U.S. and overseas and the company stumbled badly by not being prepared which impacted the MFLCs' abilities to do their jobs. And it never got better. Constant tech issues, unclear job boundaries, lack of support from higher ups, shifting priorities were the norm. It seemed like all that was important was getting people into positions and not a huge priority to provide support.