Marketing Department is HORRIBLE and Overworked - Digital Marketing Manager LegalZoom Employee Review

1.0
14 May 2022
Recommend
CEO approval
Business outlook

Pros

Co workers are good people, unfortunately they’re in the same boat.

Cons

Marketing Department has no work life balance. Everyone is overworked. Pay seems good at first, but not when you’re working 65+ hours a week. I’ve worked nights and weekends the past 2 months and was scolded by my manager for not working through the evening on one night because I had a family event, and they said I must not be committed to the company if it was more important. Leadership does not care about their employees. The expectation very much is that you’ll work through evenings and at least one day on the weekends. They tell you what you want to hear before you join the company, but that all changes once you sign up.

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LegalZoom Response
4y
Thank you for your candid feedback. We take these comments to heart. At LegalZoom, we strive for a culture that enables our employees to have the right balance, especially in a new remote-first environment of work-life integration, while also continuing to meet and exceed our company and team goals. We always encourage employees to share priorities, commitments and timelines with their leaders on a regular basis, and as new or changing initiatives come along the way, we support employees in partnering with managers to appropriately reprioritize the highest impact work to ensure success and a manageable workload. Additionally, at a team-wide level, the Marketing team has developed employee engagement action items, which include 1-1 check-ins to review key projects and dependencies for prioritization, as well as asking questions to ensure each team member has the support they need to succeed both professionally and at home. Given each individual has different circumstances, I’d encourage you to reach out to your manager, or your HRBP to help. We’re here to support you.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Catered lunch & snacks are a nice. It helps ease the burden of the insanely low pay.

Cons

There’s being an agile company with strategic change for growth and then there’s this company with frequent and chaotic change just to chase a buck.

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LegalZoom Response
1w
Thank you for taking the time to share your feedback. We appreciate hearing directly from employees about what's working well and where we can improve. As we continue to evolve our business, we recognize that change can sometimes feel challenging, and we're focused on improving communication, clarity, and support for our teams during periods of growth and transformation. We also regularly review employee feedback on many topics and the overall employee experience to help inform our decisions. We appreciate your candid perspective.
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