Very difficult environment - Senior Manager LegalZoom Employee Review

1.0
18 Aug 2021
Recommend
CEO approval
Business outlook

Pros

On some level there is a true sense of dedication to the company’s mission to make the law accessible to all people at an affordable price.

Cons

Disorganization within the company makes it very difficult to deliver on that mission. Lots of infighting between departments, new leadership is largely MIA or with their head in the clouds. And there is no respect for the longtime employees who built this company. The new people came in and just took credit for it all (and were paid millions for a couple months at the company when it went public). Turnover is very high.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
5d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Catered lunch & snacks are a nice. It helps ease the burden of the insanely low pay.

Cons

There’s being an agile company with strategic change for growth and then there’s this company with frequent and chaotic change just to chase a buck.

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LegalZoom Response
5d
Thank you for taking the time to share your feedback. We appreciate hearing directly from employees about what's working well and where we can improve. As we continue to evolve our business, we recognize that change can sometimes feel challenging, and we're focused on improving communication, clarity, and support for our teams during periods of growth and transformation. We also regularly review employee feedback on many topics and the overall employee experience to help inform our decisions. We appreciate your candid perspective.
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