The Sweatshop for legal docs....don't come here. - Document Specialist LegalZoom Employee Review

2.0
27 Feb 2014
Recommend
CEO approval
Business outlook

Pros

SOME of the people are nice to work with, free soda, bagel fridays

Cons

LZ does not care for you personally, we have annual company meetings with the ceo and higher ups and all they do is talk about how well we are doing but as far as addressing any concerns that workers have...they don't. They will "answer" any question by talking around it for about 10 mins. The culture here is do your work and no one cares about you, just lining their pockets with change. The only people they treat well are the upper management people. And they do not promote on merit its all based on who you know and you do not ANY type of people skills to manager so therefore the managers treat you like crap.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Catered lunch & snacks are a nice. It helps ease the burden of the insanely low pay.

Cons

There’s being an agile company with strategic change for growth and then there’s this company with frequent and chaotic change just to chase a buck.

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LegalZoom Response
1w
Thank you for taking the time to share your feedback. We appreciate hearing directly from employees about what's working well and where we can improve. As we continue to evolve our business, we recognize that change can sometimes feel challenging, and we're focused on improving communication, clarity, and support for our teams during periods of growth and transformation. We also regularly review employee feedback on many topics and the overall employee experience to help inform our decisions. We appreciate your candid perspective.
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