Absolutely Horrible. Nightmares. Literally. - Business Formations Specialist LegalZoom Employee Review

1.0
21 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Tiffs Treats and bagels every once and awhile were nice. The Xmas party is cool. Coworkers were generally fun people.

Cons

Despite what management says, very little of the company's strategy and organization are based on legitimate metrics or planned by experience professionals. Egos trump logic consistently so there is red tape everywhere. As a result, most everything from seat positions to job requirements to pay structure is in constant chaos. Honestly, though, I could deal with that. What I couldn't deal with was the gross condescention, passive aggression, and ineptness oozing from management. They have built a culture that revolves around the daily dollar, not long-term success. That means an off week might just get you berated, and it means you had better be shoving the most expensive deal down every customer's gullet. Also, great idea bringing people in through a temp agency and cutting most of them riiiiight around the time they are supposed to get converted for real benefits. True loyalty right there.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
1w
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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