Company who has decided it no longer wants a sales team - Sales LegalZoom Employee Review

2.0
20 Jan 2019
Recommend
CEO approval
Business outlook

Pros

You get bagels...if you like bagels

Cons

Company has set sales reps up to not meet goal in an effort to no longer have a real sales team, company has transitioned to have glorified customer care reps who do less quality pseudo sales for less. This company had a spark and there were flashes of brilliance. Now it just puts up a facade of caring about customers and employees. The bottom line is all they care about and dancing properly to the tune of the latest investors. Legalzoom operates like a candle in the wind, or a boat in the storm pretending it meant to be there.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
1w
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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