Pros
-Employee Engagement -Company Culture -Colleague Collaboration -Corporate Learning -Food LegalZoom does a good job of trying to keep people happy. I believe they truly care about their employees (most of management) and they will do their best to keep employee morale high.
Cons
-Greedy Company -No Transparency -Lazy Management -Politics I have never seen a company so greedy for money without trying to improve customer service first. They have a great brand, but this all they rely on to remain as a leader in the industry. Eventually, I suspect that the market will realize other companies that truly care about their customers first and it will be impossible for LegalZoom to compete. They have dug themselves a hole so deep, all they can focus on is how they can squeeze another dollar (or $300) from each customer.