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Legacy Community Health Services

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Good Benefits, Funny Money... - Therapist Legacy Community Health Services Employee Review

3.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I get to work from home most of the time. So, I keep gas and car maintenance costs at a minimum. It's a big help. Regarding my schedule, there are staff who keep your schedule full and verify patient insurance benefits. Less work for me to do. Legacy has a responsive HR and IT department. Also, the online portals to HR and IT function as advertised. They have top notch network security. They offer a very robust benefits package. CEU’s are offered for free. Lastly, they offer trainings you can attend and get reimbursed for. It's nice. They allow you to work overtime, but there are restrictions. With the pay, it gets fairly convoluted.

Cons

The money portion of the compensation is a little suspect. Try to follow along. First, I believe Legacy pays you lower than what you actually earned. I base this opinion largely on the number of clients you are supposed to see, your performance goal. Fall too low on your performance goal often enough, and I’m sure you will find yourself on the wrong side of a pink slip. I believe that your standard issue performance goal at Legacy will be significantly higher than the industry average for therapists. I know other therapists at other companies who have a higher salary base and see less clients than at Legacy. However, there is a way to earn more money at Legacy, but (plot twist) you have to see more clients than what is already expected of you. This is called a bonus. So, you have to see more than 100% of your performance goal to earn a bonus. Usually, that makes sense. However, the threshold to reach 100% is already higher than at any other company I know of in this city, i.e., in the industry. Also, the bonus reflects your performance in a quarter, but the bonus is not paid out until the end of the next quarter. Let’s summarize: Legacy gives you a bare minimum performance goal of clients to see that is higher than the industry average. They pay you less than the industry average but throw in the option to earn a bonus if you go above and beyond the already extraordinarily high standard issue performance goal. You work more for less, but if you work more than that, perhaps you could get a bonus at the end, far end, of the next fiscal quarter. And when the dust clears, if you get all the bonuses for the year, your monetary compensation will bring you to the respectable salary of a therapist from about seven years ago, in this city. You are doubling your efforts to catch up to the past. What you might call fair market value, Legacy instead labels as bonus pay or incentivized pay. I believe that Legacy has the ability to raise your monetary compensation but are reluctant to do so because they want you to constantly chase that one extra client. For therapists, any time away from seeing patients is less time to get that bonus. Therefore, PTO, sick days, all staff meetings or anything that blocks your schedule, penalizes you from earning a paycheck that could resemble anything like your actual market value. Side note, you don’t get “lunch breaks”. You get break time that should be used to do your notes or make phone calls, so it's not really time for you. Which means that team meetings can be added in your break time. There is one more pernicious little caveat to discuss regarding bonus pay. If you get a quarterly bonus, Legacy will hold on to a small portion of your bonus. Surprise! If you don’t meet your quarterly performance goal in the next quarter or if you failed to meet it in the previous quarter, Legacy keeps that portion of your bonus. You won’t get it back. You are indeed incentivized to chase that next patient, avoid paid time off, work sick and perhaps to only partially treat patients. Indeed, I believe that an eye towards termination, complete remission or any notion of discharge planning is persona non grata. You literally can’t afford to have your patients recover. On the other hand, here, that health milestone of completing treatment or achieving remission carries a particularly astringent aftertaste. You work to treat clients, but maybe not enough to guide them to complete remission. So how many clients do you have to see? Well, your weekly goal is 30 clients, for a full-time therapist. But in reality, you will probably force yourself to see more 30 per week if you want to bring your pay to a reasonable level. Ask yourself, if you saw 30 clients a week at a BCBS rate of $90, what would be your annual gross income? The answer is $140,000. To be clear, that is nowhere near the compensation sandbox you will play in here. You’re not even in the same city.

Explore other reviews about Legacy Community Health Services

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The role is rewarding and management is very supportive

Cons

If your school is low performing it is hard to meet numbers expectations.

3.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

pay is decent especially for new grads and you get to work with people in your community

Cons

high turnover rate, could be more culturally inclusive

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