What a mess you've made up in your ivory tower - Anonymous employee Ledger Bennett Employee Review

I had a very positive experience at LB, I'm writing this on my last day. My job changed a lot; I went from copywriter to content strategist, to strategist, back to copywriter, all of my own volition. They were encouraging and enabling of my exploring other opportunities internally. I worked at this company while getting my masters degree, while traveling around the world, while dealing with family care prodiving. So long as I was able to do my work to a certain standard and be available when I needed to be, I was given a lot of flexibility. The people were all very nice, very chill for the most part. I really enjoyed working with people who did good work but were also laid back and easy to get along with. Big shout out to the HR lead for the company, she was helpful to me from start to finish. I had to switch positions at one point due to a personality conflict that couldn't be worked around — not for lack of trying on any party's side. She was extremely professional, understood that no one was a bad actor, it was just something that wasn't working out, and she arranged for me to return to the copy team. It was my first time going through an issue like that at work, I had assumed that the only way out was to leave, but she observed I wasn't as happy as usual and made it very clear that she preferred I talk to her and we try to find another arrangement before i sought out another job. I was very grateful to her throughout. The Associate Creative Director who was head of copy was also a huge support during my time, as he oversaw my work while I was in grad school and when I returned to his team during the last portion of my time with LB. The CEO of the company was also very intentional about creating a culture that wasn't bogged down in process tedium and maintained flexibility for workers.

The company is going through some growing pains due to a recent acquisition, which has caused some confusion and different ways of working that add some more administrative concerns to the day to day. I'm sure it'll shake out with time, but it's a touch chaotic at time of writing. Sometimes there's a tendency to go with the path of least resistance with clients to avoid drawing out the process or drawing their ire. I definitely understand and sometimes agree with that tendency, but I feel it can be reigned in a bit, and that we can stand our ground to create better work without it devolving relationships.

– Flexibility to work remotely. – Opportunity to observe how not to manage or structure a creative organization

– Extremely low overall professional standards and quality of production. – Disorganized workflows and lack of clear direction or accountability. – Very poor management across teams, with limited experience and weak leadership skills. – A toxic work culture driven by fear, stress, and lack of respect rather than collaboration or trust. – My direct manager in the UK consistently demonstrated unprofessional and disrespectful behavior — speaking in a rude, dismissive manner and showing no regard for professional boundaries. He feels completely at ease making inappropriate or demeaning comments, which is absolutely unacceptable in any modern U.S. work environment. – Communication is often unclear, feedback is unconstructive, and leadership fails to take responsibility for creating a safe and supportive work culture.