Work experience with LCOM - Customer Support Specialist Tier 2 Learning.com Employee Review

• Awesome culture and values. At Learning.com, we worked hard and play hard. We always try to meet online for fun activities like trivia. • Work-life balance is easily attainable. We have half-day Fridays and are able to make our schedules fit around family life. • our compensation and benefits are top notch.

I cannot think of any.

-Benefits/Healthcare -Co-Workers -Remote -Old HR team -Used to be a fun and diverse working environment!

Worked at Learning.com for 4-5 years now. For a time, it was a genuinely rewarding role — creative, collaborative, and rooted in a shared mission to make learning engaging for students. However, after the company was sold and new leadership stepped in, the culture took a noticeable turn for the worse. What was once an open, vibrant environment shifted into something stale, grey, and rigid. Open communication was discouraged, and an unspoken "do as you're told" mindset replaced any room for honest discussion or feedback. My team was dissolved, and I was moved under new leadership where the stress became overwhelming. I began experiencing heart palpitations due to the pressure and lack of psychological safety. I was unable to bring these issues up safely due to my managers aggressive and easily irritable attitude. The shift wasn't just cultural — it was also creative. The over-reliance on AI tools across the board, combined with stagnant wages and little to no input from actual educational and visual designers, made it clear that our voices and craft were no longer valued. The product itself began to reflect this shift — once colorful and dynamic, it started to feel as lifeless and disengaged as the new company culture. If you’re a professional looking for a place where your input is respected and your well-being is prioritized, I’d strongly recommend proceeding with caution.