Pros
The people who work in the trenches for this company are amazing people who care about the company's mission and vision. Helping at-risk youth graduate from high school and go onto careers in their chosen fields is a noble mission.
Cons
Leadership operates in a closed loop--they function in little siloes where two to three people give them all the information they think they need. They make snap, emotional decisions and don't communicate with internal stakeholders, then quietly hold those same people accountable for the results of their own poor, uninformed decisions. Everything is bottle necked and it is impossible to get anything done. Nepotism runs rampant and empathy is nowhere to be found. They don't conduct satisfaction reviews, managerial reviews, or exit interviews, but are vexed by the horrible employee retention rates. There is no onboarding process, formal training, or accountability at the leadership level or even at most lower levels. There aren't even KPIs or detailed job descriptions. Gossip runs rampant because of a lack of transparency, trust and horrible internal communication. It's a culture of keeping your head down, not asking questions, playing politics/favorites, doing what you're told (whatever it is, even if it's not your job) and gossiping/complaining/stoically tolerating rather than working out conflict proactively and professionally.