Leadership (& other) concerns - Anonymous employee Leap Employee Review

1.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still some intelligent and kind people working here.

Cons

The company has undergone major, major layoffs over the last several years, which has severely impacted morale and stability. Keep this in mind when reading recent positive reviews. The leadership team rewards and promotes themselves despite concerns that the business model is unsustainable. There is a general lack of professional standards from upper management, and overall communication about tasks, priorities, and outlook is quite poor.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, make your own schedule

Cons

Nothing this is a great place to work

2.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible schedule* -Stores outside of malls typically close early (6/7pm) -Employee discounts were nice An easy gig if you are very part-time and keep a distance from corporate and poor management.

Cons

*Flexible schedules work very well with good managers. Leap loves to hire and keep terrible managers with little to no experience. They will shuffle them around from store to store to disrupt current team dynamics and pre-existing agreements all while they sit on their company macbooks watching YouTube videos. These managers are also allowed to completely disregard dress code, break violate, and waste time on the clock sometimes for days at a time all while barking at hourly employees to keep to company policy. -Corporate is one giant joke. They don’t do anything but run around from store to store trying to get free merch while having a million zooms a day about nothing. Once again, people with little to no experience who made it to a higher position doing god knows what. They push positive culture while encouraging these awful managers to continue to bully their hourly employees out of a job.

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Leap Response
4mo
Hi, this is a member of the People Team. I read through your feedback and if you're willing to speak about it, please email me at PeopleTeam@leapinc.co and we can discuss.
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