-huge corperate machine, for any small issue you have to submit a million requests and call different numbers and talk to many different people and it's just a huge headache. It would be much easier with a direct suprevisor. For example, the headphones they sent me didn't work, I asked to use my personal ones, they said it was against policy, and I spent maybe 4 hours being transfered around their tech support department, and then had to wait a few days for new headphones to arrive.
-No breaks in between calls, you can have a pretty emotionally heavy call and immediately be transffered to another, it's pretty draining.