I love what I do - Customer Success Lane Employee Review

5.0
23 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Strong core values which are demonstrated daily Level-headed, non pretentious leadership Ample opportunity to grow Incredibly smart and dedicated team Company-wide transparency There's an amazing amount of growth and opportunity at this stage. I feel working here that I am part of an incredibly smart and diverse collective that's working to build something impactful rather than 'clocking in' to a job.

Cons

At this stage, Lane is a fast growing startup. That kind of environment is not for everybody. Changes may come about quickly and nearly everything is subject to change or refinement. Those who have done well are generally those that see these as opportunities, rather than impediments.

Explore other reviews about Lane

5.0
6 Feb 2021
Recommend
CEO approval
Business outlook

Pros

I love the transparency and accountability here at Lane.

Cons

We need a larger team to achieve our goals.

4
avatar
Lane Response
5y
Hey CEO here! Thanks for the feedback. We are working on getting a larger team!
5.0
11 Jan 2021
Recommend
CEO approval
Business outlook

Pros

-If you have a question or are struggling, you can ask literally anyone in the company for help and they will be there. If they don't know they answer, they will connect you with the right person. -Lane ensures that we are putting time aside to maintain a positive culture with regular meetings that allow us to just connect with other individuals on a personal basis. -Even with being such a young company, Lane has been able to offer paid lunches, snack boxes, and even multiple work-from-home stipends to ensure we are fully set up to work effectively and efficiently from home -Leadership listens to ideas and feedback, which allows each employee to feel like they are part of a team, rather than another cog in the wheel. -There is no micromanagement here, which means you are trusted to do your job. -Absolutely the best company that I have ever worked for. The time has flown by and I look forward to being here for a long time.

Cons

-As is standard with Startups, there are a lot of changes and shifting that happens. Not much can change here as it comes with the territory, but this also means that the company is making moves to ensure its success.

5
avatar
Lane Response
5y
Hey, CEO here! Thanks for the feedback. We are still in startup mode, and we apologize for the changes constantly happening. It will improve as we get more people on board, but it takes time to find the best possible people that fit what we are doing.
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