Amazing centre teams, horrendous senior management. - Client Relationship Manager Landmark (UK) Employee Review

Micromanagement at its finest. Senior management do not listen, they focus only on sales and have no sense of the operational side. The pay gap between different people in the same role is ridiculous. A Client Relationship Manager hired externally is paid up to 20k/year more than internal hires, while the responsibilities and expectations are much higher for someone who has already been in the company and gets paid less. Centre teams are seen as "essential workers" and asking to work from home is very frowned upon and rarely approved.