Very bad working environment - Anonymous employee Lakiotis Employee Review

Salary above average in this role

Unfortunately, my experience with this company was largely negative due to a highly toxic work environment and poor organizational practices. Processes and procedures changed constantly, often without proper communication or training, creating confusion among employees and increasing the likelihood of mistakes. The office environment was also unsuitable for productive work, lacking the conditions necessary for employees to perform effectively and comfortably. Management practices felt outdated and disconnected from modern customer service standards. Rather than empowering employees and focusing on continuous improvement, the company relied on an old-fashioned management style that often hindered efficiency, employee morale, and the overall customer experience. While there were opportunities to gain experience in customer service, the lack of stability, clear direction, and modern leadership made it a challenging place to work. I would not recommend this company to professionals seeking a supportive, well-structured, and contemporary workplace.

- Pays at or above market standards - Intentions to take their operation a step forward.

Despite their good intentions, they still not hire properly. That indicates the needs for improvement as far as HR is concenrned. Unfortunately the owner (who seats daily at the center of Aspropyrgos store), lacks knowledge of basic managerial frameworks. Feedback is absent, only negative things are pointed out, looks (and is) unapproachable, is a huge micro-manager and does not reinforce ownership. Being results driven is surely not in his mind.