Pros
Agency staff have a great sense of pride in the care they provide.
Cons
Sales expectations are unrealistic and when a sales rep doesn't hit the unrealistic goal, what is their solution??? But to give you extra paperwork and BS conference calls. Makes perfect sense right? Take your sales reps, who are already struggling, out of the field using valuable time for bs calls and paperwork. And the pay is low for everyone, sales, nursing, therapy, etc. Constant staff turn over cause every other HHA ofders more pay and better benefits. The bigger this company gets the worse it gets for employees. More work put on team leaders, more documentation every month, and expected to complete on your own time. You would think a large group could offer more affordable benefits for its employees, but health insurance for a family almost doubled last year. And the online training for new hires is ridiculously long and makes people think twice about whether they should've even accepted the position.