Administrative employees are treated like second-class citizens - Anonymous employee LEARN Behavioral Employee Review

1.0
6 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• The company offers remote work opportunities • Overall, administrative departments maintain an inclusive and collaborative culture

Cons

• Limited career growth opportunities and negligible compensation increases. Administrative employees are overworked and undervalued • Seems like there is nepotism among corporate leadership • Compensation adjustment procedures and performance management standards feel arbitrary and opaque • Attempts to express concerns (even via company-issued surveys) about the company seem to be met with superficial, temporary concessions or complete inaction. • Administrative employees are treated like second-class citizens. Feels like administrative employees are often scapegoated by leadership and clinical employees when issues occur. Clinical employees exude a sense of entitlement bolstered by what seems to be the company's preferential treatment toward them. • The company changed the compensation cycle for administrative employees seemingly unexpectedly and on short notice. After multiple indefinite delays, administrative employees received compensation changes about two months after clinical employees did. • Incompetent HR. Exceedingly long turnaround times and unclear, unprofessional responses to employee matters. HR seems to make critical errors regularly. HR appears to monopolize responsibilities, fail to exercise due diligence, and selectively exclude key stakeholders. • Corporate leadership and HR both lack diversity.

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LEARN Behavioral Response
3y
Thank you for sharing the collaborative nature of our administrative team. We agree, they are awesome and do amazing work. Thank you also for your thoughtful feedback. While I can point to certain programs doing great work for our organization's diversity and professional development, there are also points to consider and look into. Our employee surveys are critical to our evolution but so is the direct feedback from staff. Please bring your concerns to your supervisor. Thank you for your important work and your important voice.

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5.0
29 Jun 2026
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Pros

Work life balance, leadership support

Cons

Not as much upward mobility as I’d like!

5.0
15 Apr 2026
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Pros

Working at the school has set hours and days, lots of the people you work with are wonderful, the kids are fantastic, the work you do is so much fun if you enjoy working in this field, it is a very fulfilling job, you know you're making a difference in these children's lives

Cons

The unpaid breaks, holidays and days off can make it hard to budget

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