Frequent understaffing leads to chaotic work environment - Online Grocery Pickup Kroger Employee Review

2.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

sometimes freetime breaks whenever you want

Cons

Worked at Kroger Pickup for about a year and honestly most of the time it was horrible. We were constantly understaffed and a lot of days I was basically doing everything by myself while management acted like they didn’t care at all. The pay was only around $14/hr which was not worth the amount of stress and work. You’re expected to go outside in every condition too — rain, freezing cold, heat, even thunder sometimes — bringing out huge orders nonstop. Some days were chill when there were barely any orders, so you’d just sit around for a couple hours on the clock, but those days were rare. Most of the time it felt like pure chaos with no help.

Explore other reviews about Kroger

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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