don't work here if you want to keep your sanity. - POS Associate, Departmemt Associate Kohl's Employee Review

2.0
19 Dec 2015
Recommend
CEO approval
Business outlook

Pros

The ONLY good thing about working at Kohl's is on certain days, they have fun things to do. Crafts, cookies and cocoa, donut day, hat day, but they only do this so they can pride themselves on being a fun working environment.

Cons

Where to start... the management is awful. They are either lazy and sit in their office all day, or they micromanage what you do your entire shift. It's easy to get on the bad side of a manager, and I've had one humiliate me in front customers before when making a mistake on the register, when I was barely trained. (Training is another Con. It sucks) The managers have favorites and it's very obvious and rather disheartening when you shop in the store on a day off, and the managers look at you with distaste. They like to keep the store understaffed so you're over 5 departments, and give you 6 hour and 45 minute shifts, so instead of a meal and a 15, you get a 20 for your whole shift. And because the store is understaffed all the time, they'll call you back to work after 11 minutes because it's not illegal. You can't have drinks on the floor, so you have to sneak them so you don't pass out or have to take your break too early. You'll ask them 7 times for your break over the walkie within two hours, and they'll ignore you until its technically too late to take it (30-45 mins before your shift ends) and then they'll fuss at you where everyone can hear about waiting too late to ask and not giving it to you. So some shifts I wouldn't even get a break. They will yell at you for the direction you're folding. For talking to another coworker in your department while you're both working. Anything. I've had some of the worst customers and the managers lose their spines when the customer threatens to call corporate when they can't buy a $200 razor for $24.99 and use 5 percent off discounts. Which is against policy. Everyone hates their life at Kohl's. Don't work here unless you absolutely have to. It sucks.

Explore other reviews about Kohl's

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Kohl's is a place for learning and development.

Cons

The only con is being in office 4 days per week

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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