Surprised - Misses Kohl's Employee Review

2.0
4 May 2013
Recommend
CEO approval
Business outlook

Pros

At first it seemed like an easy option... nice managers...great flexibility with the schedule.

Cons

I literally went to orientation then I never got a call back. I had to call and ask for my training schedule which consisted of the manager getting nasty with me. I was taken aback. The job market being what it is I sucked it up and was scheduled finally for training. Again after that I was told they would call me with my schedule... I never received a call. A week went by I called and they had no clue who I was and the customer service associate actually put me on hold five times. The manager again gave me attitude. Needless to say I didn't get a schedule. Now I get a call back saying what happened to me and I'm scheduled for next week...never mind I have no idea what I'm doing.

Explore other reviews about Kohl's

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, easy hiring process, friendly management, offered more or less hours to fit my personal needs

Cons

Hours during the holiday season

2.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- A supportive group of people; true to the Midwest nice and hospitality expectations. - Better work-life balance for hourly employees

Cons

- Not being included in mentoring programs = harder to "climb up" - Favoritism and cliquey; I mean, it's the Midwest, and it's so cliquey here that it doesn't matter what you know, it's WHO you know - Outdated systems: bridging issues at Kohl's is constant and quite embarrassing. It delays the whole operation and supply chain when data is not being transferred from one system to another. Every day is a battle between submitting tickets and going back and forth with external partners, trying to explain that the system just sucks and it's literally above our pay grade. - Weird internal movement/development guidelines; they would likely hire someone off the streets rather than support internal employees, which is weird because wouldn't it make more sense to hire someone already familiar with the systems than someone completely new? And why does one need the current manager's approval to move on to another department? What if you're not one of your boss's favorites, but you are a great asset? Does that mean they have to sit there suppressing their talents due to someone's opinion? It's no wonder that people are leaving Kohl's, and the only people who are staying behind are the ones who are still nostalgic for what Kohl's used to be.

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