Expect Great Things at Kohls.....NOT!!!! - Customer Service Representative Kohl's Employee Review

2.0
24 Jul 2009
Recommend
CEO approval
Business outlook

Pros

- good money at the corporate office - co-workers are great - great benefits and vacation time off - there are a couple of good supervisors

Cons

- no room for advancement - if you start in a department, especially credit, good luck trying to get out of that department - lack of communication - senior execs do nothing to help, even when presented with a unfair situation from an associate

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5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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