Too credit orientated - not enough payroll - Customer Service Area Supervisor Kohl's Employee Review

3.0
19 Jul 2011
Recommend
CEO approval
Business outlook

Pros

A decent amount of vacation offered, even for part-timers. Good insurance plan and 401k. Overall a good place to work. Always clean.

Cons

I would actually probably REALLY like this job if we weren't 100% focused on getting Kohl's Charge card applications ALL THE TIME. Only the associates that excel with getting credit apps are recognized on a regular basis for a "good job". There is not NEARLY enough payroll to get the job done well. We are forced to do a "half-a**" job.

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5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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