Enjoy benefits, expectations too high - Anonymous employee Kohl's Employee Review

3.0
14 Jul 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really enjoy the benefits from Kohl's. They are always trying to think of bigger and better things. Also, they have a very easy return policy.

Cons

With my experience I find that training is definitely an opportunity the company needs to work on as a whole. From a entry level position to higher up in management, the need for proper training is desperate. Also, expectations are extraordinary based on the amount of people that work the floor and the amount of work that needs to be done. Lastly, if you are not constantly asking customers to open a credit card you are looked down upon, it's all about credit and little else is awarded and noticed.

Explore other reviews about Kohl's

5.0
20 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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