Fair employer, but always understaffed. - Sales Floor Associate Kohl's Employee Review

3.0
9 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Unlike most retailers, Kohl's will tries very hard to accommodate each and every employee when creating the next week's shift schedule.

Cons

Regardless of the task, they are constantly understaffed. The amount of work assigned to each employee per shift is far beyond what would be possible to complete, especially if you deliver the exceptional level of customer service to each customer that Kohl's is known for. There is immense pressure to push the Kohl's credit card for next to no incentive to you as an employee.

Explore other reviews about Kohl's

5.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Easy job, and ok pay for first job

Cons

Could use more hours for employees.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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