Big brother is watching.. - Recruitment Partner KnownFour Employee Review

1.0
12 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Work from home OK commission structure Mostly pleasant colleagues

Cons

- Old-school recruitment micromanagers (mostly from SThree). - Workr software requires your webcam to be on all the time so management can watch you in your own home to ensure you're working. - They use a mobile app which records the number and duration of phone calls. - I joined in a cohort of 6-7 people which they called the 'Academy' however everyone left within 6 months. - Management asked us to work longer hours to compensate for not having to commute. They would simultaneously claim not to care what hours we work as long as we get the job done, but then go on (and on and on and on) about work hours. - Non-existent client base or candidate network. - Only one person in the office was billing anything whilst I was there, perhaps the cause of (or caused by?) the micro-management and unnecessary pressure. - Low salaries.

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KnownFour Response
5y
As always we thank you for your honest feedback and we will take on board all your points. It's great to be recognised in the same category as SThree Plc, after all, SThree still is one of the most successful recruitment companies in the world today. We all work from anywhere we choose to at KnownFour. In order that we are able to do this without the isolation and wellbeing issues often associated with remote or home-based working, it was decided that we should be "present" in the virtual office as often as possible. Something that we had the foresight of under the current circumstances. All our employees are connected to each other like a real office environment using Wurkr - to ensure that you do not feel disconnected, lonely and isolated. There is nothing big brother about it and it ensures everyone is working and supported together, not alone. We run academies for 6 months to separate those that are able to work in this sales environment and progress on becoming Recruiters. The mobile app you are referring to is BT's VOIP solution which is used by hundreds of thousands of users around the UK to make calls from anywhere, and as with "ALL" digital telephone systems, it provides the business with analytics of usage, it does not record what you are saying. We are sorry that you were not happy working here and wish you would have shared your experience with me directly at the time. Best of luck with your future career endeavours.

Explore other reviews about KnownFour

4.0
13 Jul 2021
Recommend
CEO approval
Business outlook

Pros

I absolutely adored everyone with whom I worked. Great support and lots of laughs daily

Cons

I do not like being on camera all day. You get used to it though

1.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work from Home / Remote working

Cons

You might as well cut out the middle-man and start your own business. These guys have got no clients, no database, no network, no idea..

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