Pros
Associates can be like family. ASM's and Leads always ready to listen.Base pay PLUS 2% commission on appliance sales. Flexible scheduling. Customers WANT to be friendly, BUT......
Cons
The pressure to sign customers up for their "Rewards" program is absurd. Each store has to get X number pf people so associates are given 2 30 minute "shifts" where they must roam the sales floor trying to get customers to sign up. I personally have had people get mad and walk out, because they have been asked 5 or 6 times. Managements response? "It's a condition of your employment" In other words, get them or you are fired. As for the major appliance dept, at least the store I work in, the selection is not conducive to high sales figures. When a customer is putting out $300 and up for something, they do NOT want to be shown a small picture in a book, or online. They want to touch it, open it, press the buttons, turn the knobs etc. KMart owns Sears, but since Sears had appliances LONG before KMart, they get the major displays.