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      Klarna

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      Klarna reviews

      Overall good experience - Customer Service Klarna Employee Review

      3.0
      23 Apr 2024
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      + Young culture and fast-moving environment + Good work/life balance

      Cons

      - Really bad pay advancement possibilities and complex process - Low wages - Somehow always short of staff in terms of reaching KPIs

      Explore other reviews about Klarna

      5.0
      5 Apr 2026
      Business development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home flexibility, nice people

      Cons

      Pay is below minimum, moves too quickly.

      2.0
      20 May 2026
      Service delivery specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Work Life Balance after COVID Benefits are very good Parental leave is generous

      Cons

      Cutthroat, very liberal value system company wide, very DEI focused. Pay is very low and the benefits are the main reason to stay.

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