Avoid this company at all costs! Only looks good from afar - Employee Kitopi Employee Review

1.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Salary on time! I cannot think of any other pro with this company !!

Cons

• Long, grueling hours with no work-life balance. • Toxic work culture dominated by favoritism, especially among Lebanese staff. It feels like a “mafia” environment where only certain people are supported or promoted. • Micromanagement is suffocating—many directors spend more time nitpicking than actually leading. They want to get their job done and show they are working, whereas the team below is the one doing all the work !! Wake up COO! • UAE MD, is completely clueless about his responsibilities and unfit for his role. His poor decision-making and lack of leadership have caused more harm than good. He only cares about operations department (who he cares for and favors the most) Very egoistic and doesn’t care at all for any employee. If he does he must have work from you! • Leadership across the board is inept. Many directors(mostly all) lack the skills to manage teams or execute strategies effectively. - work from home is only applicable to the hr head who no one knows does, what is the job role or contribution as most of the time shes not even in the office !! • Zero appreciation for hard work. Employees are treated like disposable resources rather than valuable contributors. • Rampant disorganization. Departments lack communication, leading to constant chaos and inefficiency. • High turnover rate. Most people leave within a year due to burnout and poor treatment. There is a new fashion of termination every 6 months by the company!

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Kitopi Response
1y
Thank you for sharing your experience. We’re sorry to hear that your time at Kitopi did not meet your expectations. We take feedback seriously and are committed to fostering a fair, supportive, and growth-oriented workplace for all employees. While we acknowledge that a fast-paced environment can present challenges, we are continuously working to improve our culture, leadership, and processes. Your input is valuable, and we appreciate the time you took to share it.

Explore other reviews about Kitopi

5.0
12 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Friendly and helpful colleagues Good Ambience Perfect location

Cons

A place to have food :)

1.0
2 Jun 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Given a great degree of responsibilities, trust, and power early on.

Cons

The cons here are overwhelming. Kitopi is an extremely poorly managed company from the CEO and co-founders down to the teams in the kitchen. No market or facet of the company is spared from the delusional antics of the top leadership. The only reason the company has managed to survive is 1) Strong investors backing (if it did not have pools of cash in the bank it would have collapsed by now) 2) Their ability to deeply undercompensate employees by offering a false promise of growth. Everything at Kitopi is a fight with management, even when presented with overwhelming data and support form various teams they act out of ego and emotion. From putting their employees in harm's way to disseminating false information the company even forced employees to leave fake positive reviews both about their products online but as well as on this and other job posting sites. Put simply this company has no real culture, it prides its love of 'Kitopians' while abusing those same employees. Only to threaten to fire them at every turn. They drop/replace senior management level employees on a monthly basis (that says it all right there).

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