Bad work environment - Customer Service Manager Kenian Employee Review

1.0
10 Sept 2016
Recommend
CEO approval
Business outlook

Pros

You get to work with interior designers and furniture retailers. The product is fun and unique. The job is pretty easy.

Cons

The work environment is toxic to say the least. The owner micro-manages you by sitting very close to you and listening to every phone conversation you have. He also swears a lot and uses slurs in the office. When I was there, I was the only employee who wasn't a friend of the owner's family, so I was the only one who did any real work. The job description for my job (Customer Service Manager) was not accurate. You aren't actually a manager, because there is nobody to manage. This role is just a glorified adminstrative assistant to the owner. He asked me to walk his dog, mail his personal mail for his family, travel with him for no apparent reason other than to keep him company, and to arrange other personal affairs for him. This would have been fine except for the fact this was not in the job description. This is a whole furniture company, meaning that they do not have to charge sales tax. However, many of the company's customers are buying this furniture for their own personal use, meaning that no sales tax is ever paid on the items - making it illegal. And part of your job is to facilitate these illegal sales. If you work here, do not let the owner know your political view. If they do not align with his, he will find a way to fire you.

Kenian Response
8y
Really sorry that you felt that way, your firing had nothing to do with your political views, we would never make a decision on these basis but solely on your job performance. Additionally, your description of the job duties are misleading and not accurate. But we wish you well in any future endeavors.

Explore other reviews about Kenian

5.0
27 Jul 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open atmosphere for feedback and ideas to be discussed. Flexible hours and work from home occassionally.

Cons

If you are not willing to step into any role as needed this is not the company for you. This is not a con if you enjoy working in a small business.

3.0
13 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Works hours and remote work on fridays

Cons

No family balance time. You literally get texts and emails on your day off. The company cares more about the containers than the employees. I haven’t seen my family in 3 years, put in my vacation weeks ahead. I was told since I’m a salaried employee, I’m required to work on my day off. He doesn’t care morning or night. I had surgery and he called me right after surgery to do work. Get ready to be asked every day the status of customers, work, paint, deliveries. Honestly they don’t really care about ‘employees.

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