Pros
Lower level management is amazing. Incredible people to work with who do genuinely care about not only your career but you as a person. They’re the only reason I give KSM 2 stars. Unlimited PTO is a perk, but it is hard to take off without harming your coworkers and giving them more work to cover your absence. When I started, I loved KSM. It was a really great place to work for a while, that valued helping their employees grow. Upper management was always accessible and kind.
Cons
Incredibly low pay, constant layoffs (negative company growth), zero bonuses, insane long hours. I didn’t know a single person at KSM that wasn’t working 12+ hour days, and yet they still laid off nearly half the employees. Ever since the change in leadership, KSM has only lost clients, and can’t seem to close on any new business. Upper management now blames the rest of the workers for their mistakes and shortfalls, leading to lower level employees being terrified to talk to their directors about issues. 2023 has just been cataclysmicly bad for KSM and I don’t see how it’ll get better.