2.0
24 Jun 2021
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Work from home, casual, most of my direct managers were great. The pay was good for the job in the beginning.
Cons
They recently started a continuity model on the contract I am with. I am being forced to do more and more work with no raises, the training is poor or non-existent. Recently we have been informed that if we fail a knowledge check we can be put on corrective action while also being told we will be taking calls we will not be trained for. We are being set up to fail and underpaid and under trained to take escalations.
