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      Kay Jewelers

      Part of Signet Jewelers

      Engaged employer

      Kay Jewelers reviews

      Management - Store Manager Kay Jewelers Employee Review

      3.0
      28 Sept 2016
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, large company so lots of room for growth, unlimited earning potential, coach mentor train your own team. Customer service focused.

      Cons

      Long holiday hours, special event overload in summer, micro managed, no work life balance , cant have two days off in a row.

      Explore other reviews about Kay Jewelers

      5.0
      8 Jun 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Jewelry Repairs Lifetime Protection Plans Custom Design Personalized Jewelry Custom Options Jewelry Appraisals Assess Jewelry Value Free Expert Styling Free Cleaning & Inspection Jewelry Upgrades

      Cons

      Just like in any sales setting, Overcoming sales objections by reframing every customer’s concerns. By responding to provide solutions and explaining how issues can be resolved and how processes are performed is critical.

      3.0
      30 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Depending on your manager they will work with your schedule and make it a good place to work.

      Cons

      The pay scale and promotion process is a joke.

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