horrible management with minions running around - Account Manager Kaseya Employee Review

1.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

the account managers there, that's about it.

Cons

company is ran like a frat house, except these are 30 -50 year old's thinking they are above everyone. The "leadership" is by far the worst I have worked for. surprising Fred is the coolest one. The VP and Directors are just there hoping to cash out when the company goes public. Directors give threats on every "company call". They have little minions on the sales floor following the Directors around making sure to keep them laughing. PTO? cant take it end of month, end of quarter, end of year. I feel bad for all the Datto employees that were forced into this ownership. I know their benefits/pay were miles above Kaseya so I do see datto people quitting in the next couple of months. Oh and be prepared to hit 23 dials a day with 30 accounts in your book of business. You do the math and tell me how that makes sense. Most MSPs have our numbers and emails blocked. Need to have the few that are open to speak to us get on these "pulse checks" and "partner alignment" calls. Everyday something changes from accounts, to managers, to new metrics. commission? you'll be lucky to get one every quarter. And well below the market base pay. Work from home? you get fired.

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
2w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a job, yup

Cons

-Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

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Kaseya Response
1d
We apologize that this was your experience, as it is not what we strive to create for our team members. We value every member's voice, and feedback which has been instrumental in shaping and improving our people's programs. We also provide mentorship and growth resources to help each member succeed in their roles. Thank you again for your time with us, and we wish you continued success in your future endeavors.
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